Terms and Conditions for Mehek
Last updated: 2025-02-04
We kindly ask that you read these Terms and Conditions carefully before using the services offered by Mehek. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, we kindly request that you refrain from using our services.
1. Acceptance of Terms
By accessing or using our services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, we kindly ask that you do not use our services.
2. Order Cancellation and Modifications
- Once an order is placed, we are unable to cancel it. We kindly ask that you review your order carefully before confirming your purchase.
- Please note that cancellations are not accepted once the product has been dispatched.
3. Product Variations
- We want to ensure you have a pleasant shopping experience, so please note that product colors or details may slightly differ from the images shown due to lighting or screen settings. We appreciate your understanding.
4. Pricing and Payment
- We strive to keep our pricing clear and fair, but please be aware that prices may change without prior notice. We reserve the right to modify or discontinue our services at any time.
- Advance payment is required only if explicitly mentioned in the post. If required, we kindly ask for the advance to confirm your order. Without the advance, we will be unable to proceed with your order.
5. Shipping and Delivery
- We aim to ship all orders promptly, but delivery times may vary. Please be aware that we cannot be held responsible for delays caused by factors beyond our control, such as external circumstances or force majeure events.
- Upon receiving your parcel, we kindly request that you check it in the presence of the delivery person. If you choose not to check it immediately, we regret that we cannot accept returns or offer refunds.
6. Returns and Refunds
- Please review our Return Policy on our website for more details about how returns and refunds are handled.
- If you encounter any issues with the product, please make an unboxing video and contact us right away. If we are unable to respond immediately, rest assured, we will work to provide a suitable solution.
7. Intellectual Property
- All content, features, and functionality of the service, including images, logos, and other materials, are the exclusive property of Mehek and its licensors. We kindly ask that you respect these intellectual property rights.
8. Links to Other Websites
- Our service may contain links to third-party websites or services that are not controlled by Mehek. We cannot accept responsibility for the content, privacy policies, or practices of these third-party websites, and we encourage you to review their terms.
9. Governing Law
- These Terms and Conditions will be governed by the laws of [your country], without regard to its conflict of law provisions. We believe in fair practices and are happy to work with you under the framework of the law.
10. Changes to Terms
- We reserve the right to modify or replace these Terms at any time. If we make significant changes, we will try our best to provide at least 30 days' notice before the new terms take effect. We hope you understand that these changes are made to better serve you.
11.Return/Exchange Policy
- Kindly note that if a product is not inspected in front of the delivery person, we may ask for double delivery charges for any returns or exchanges. We appreciate your cooperation in this matter.
- Even if a customer wishes to return or exchange a product due to personal preference (e.g., they didn’t like the product or there is a size issue), and the correct product was sent, the customer will be responsible for paying double delivery charges for exchanges. For returns, the customer will be required to pay at least the delivery charge.
- Please note that all delivery charges are completely given to the delivery man. We kindly ask for your understanding and cooperation in this matter.
12. Customer Cooperation
- To confirm your order, we kindly request that you provide us with your address and phone number. If an advance payment is mentioned in the post, we ask that it be made at the time of confirming your order.
- We want to ensure fairness for all our customers, so we ask that you understand that our prices are fixed and non-negotiable. We truly appreciate your understanding.
Contact Us
Thank you for choosing Mehek! We are committed to providing you with an excellent shopping experience and are always here to assist you. If you have any questions or need further clarification, please don’t hesitate to reach out to us.
If you have any questions about these Terms, please contact us at +8801647154380.